Tickets :: Comment on [#12506] Contacts sync with ActiveSync get duplicates and not sync

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Comment	> I made another test with just 5 contacts and it works, so this issue > seems related to volume contacts. Attaching new debug logs with 5 > contacts. > > Looking into both logs I see this: > > In the 500 contacts log: > 2013-07-28T22:54:05+02:00 DEBUG: [30637] I <SyncKey> > 2013-07-28T22:54:05+02:00 DEBUG: [30637] I > {51f5844b-ef0c-4b3a-937b-784b5570088c}2 > 2013-07-28T22:54:05+02:00 DEBUG: [30637] I </SyncKey> > ... > 2013-07-28T22:59:01+02:00 DEBUG: [30637] I </Synchronize> > ... > 2013-07-28T22:59:10+02:00 DEBUG: [30637] O <SyncKey> > 2013-07-28T22:59:10+02:00 DEBUG: [30637] O > {51f5844b-ef0c-4b3a-937b-784b5570088c}3 > 2013-07-28T22:59:10+02:00 DEBUG: [30637] O </SyncKey> > ... > 2013-07-28T23:01:36+02:00 DEBUG: [30665] SYNC request received for > user testas@nimastelecom.com > ... > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I <Folder> > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I <SyncKey> > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I > {51f5844b-ef0c-4b3a-937b-784b5570088c}2 > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I </SyncKey> > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I <FolderId> > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I @Contacts@ > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I </FolderId> > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I <DeletesAsMoves /> > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I <GetChanges /> > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I <WindowSize> > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I 5 > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I </WindowSize> > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I <Options> > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I <AirSyncBase:BodyPreference> > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I <AirSyncBase:Type> > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I 1 > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I </AirSyncBase:Type> > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I <AirSyncBase:TruncationSize> > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I 400000 > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I > </AirSyncBase:TruncationSize> > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I </AirSyncBase:BodyPreference> > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I </Options> > 2013-07-28T23:01:37+02:00 DEBUG: [30665] I </Folder> > > In the 5 contacts log: > 2013-07-29T12:20:07+02:00 DEBUG: [8841] I <SyncKey> > 2013-07-29T12:20:07+02:00 DEBUG: [8841] I > {51f64171-3fc0-4f87-ba3b-22a55570088c}2 > 2013-07-29T12:20:07+02:00 DEBUG: [8841] I </SyncKey> > ... > 2013-07-29T12:20:11+02:00 DEBUG: [8841] I </Synchronize> > ... > 2013-07-29T12:20:12+02:00 DEBUG: [8841] O <SyncKey> > 2013-07-29T12:20:12+02:00 DEBUG: [8841] O > {51f64171-3fc0-4f87-ba3b-22a55570088c}3 > 2013-07-29T12:20:12+02:00 DEBUG: [8841] O </SyncKey> > ... > 2013-07-29T12:20:13+02:00 DEBUG: [8841] SYNC request received for > user testas@nimastelecom.com > ... > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I <Folder> > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I <SyncKey> > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I > {51f64171-3fc0-4f87-ba3b-22a55570088c}3 > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I </SyncKey> > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I <FolderId> > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I @Contacts@ > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I </FolderId> > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I <DeletesAsMoves /> > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I <GetChanges /> > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I <WindowSize> > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I 5 > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I </WindowSize> > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I <Options> > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I <AirSyncBase:BodyPreference> > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I <AirSyncBase:Type> > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I 1 > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I </AirSyncBase:Type> > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I <AirSyncBase:TruncationSize> > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I 400000 > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I </AirSyncBase:TruncationSize> > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I </AirSyncBase:BodyPreference> > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I </Options> > 2013-07-29T12:20:13+02:00 DEBUG: [8841] I </Folder> > > So, it seems that in the 500 contacts log, after the initial upload > of the 500 contacts from Android to Turba, the Android SyncKey is not > updated from {51f5844b-ef0c-4b3a-937b-784b5570088c}2 to > {51f5844b-ef0c-4b3a-937b-784b5570088c}3. > > However in the 5 contacts log, the synckey in Android gets updated > without problem. > > Maybe some timeout issue?? > In the 500 contacts case it gets more than 5 minutes to upload for 5 > seconds in the 5 contacts case. > > I am trying to activate debug logs in Android client, but not sure > how to do it. > > In the other hand, Horde/Turba should handle this problem somehow. > Right now it generates an error because backend is mysql and little > more. It seems that Android device tries to upload and upload and > upload the contacts again and again after some time leading to > thousand of duplicated contacts in Turba. >
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